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Troubleshooting "You don't have permission" error in Teams

Troubleshooting "You don't have permission" error in Teams

If you are receiving an error of "You don't have permissions to add ChatGenie to this team." See below
Kyle Christensen avatar
Written by Kyle Christensen
Updated over a week ago

  1. Go to team settings in Microsoft 365 admin center > admin >Teams >Manage teams.

  2. Select the team you reside and click edit to check whether the team support adding, editing and remove apps.

3. go to Teams apps>Set up policies to check whether your  team owner allow  “Upload custom apps” and set it to 'ON'

4. 365 can take up from 30 minutes to 1 hour for this setting to apply. So wait and check back and walk through the steps again after this has been turned back on.

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